Effective Date: April 7, 2025

Website: https://www.idextrus.com

Idextrus Inc. (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website or services.

1. Information We Collect

a) Information You Provide Directly

• Name, email address, company name, phone number
• Payment and billing information (processed via third-party services like Stripe)
• Support inquiries and contact messages
• Contest entries and promotional submissions

b) Information Collected Automatically

• IP address
• Browser type and version
• Device information
• Site usage data through cookies and analytics tools

2. How We Use Your Information

We use the information collected for the following purposes:

• To provide and manage our services
• To respond to inquiries and support requests
• To process transactions and deliver invoices
• To improve user experience and website performance
• To send newsletters or promotional offers (with your consent)
• To administer contests or promotions

3. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze site usage, and deliver relevant content. You may adjust your browser settings to refuse cookies, though some site features may not function properly.

4. Sharing of Personal Information

We do not sell or rent your personal data. We may share your information with:

• Service providers (e.g., Stripe, HubSpot) strictly to perform services on our behalf
• Legal authorities if required by law or court order
• Third parties in the event of a merger, acquisition, or business transfer

5. Data Retention

We retain personal data only as long as necessary for the purposes described above or as required by law. Data related to contest entries or transactions may be stored for auditing and legal compliance.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information against loss, theft, and unauthorized access. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

Under Canadian privacy laws, you have the right to:

• Request access to your personal data
• Correct or update inaccurate information
• Withdraw consent (where applicable)
• Request deletion of your data (subject to legal exceptions)

To exercise these rights, contact privacy@idextrus.com.

8. International Transfers

Our website and cloud services may store data on servers located in the United States or other jurisdictions. By using our services, you consent to such cross-border data transfers.

9. Third-Party Services

Our site may include links to third-party websites or integrations with services such as Stripe, HubSpot, or analytics providers. These services have their own privacy policies and we are not responsible for their practices.

10. Changes to this Policy

We reserve the right to update this Privacy Policy. Any changes will be posted on this page with a revised effective date. Continued use of the site constitutes acceptance of the updated policy.

11. Contact

If you have any questions or concerns about this Privacy Policy, contact:
privacy@idextrus.com